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Willis
- Automated scheduling and reminders including certification and expiry dates
- Communicates with tenants
- Oversees FFHH compliance generating an FFHH certificate after each midterm visit
Tenant Portal & Inventory E-sign
- Access to digital copy of their inventory and ability to e-sign
- Document Vault to store important documents from instruction manuals to help sheets for condensation/mould/fire safety, copies of Gas Safety certificates and any other tenant related documents you wish to upload
- Two-way communication which is date and time stamped
- Tenant Self-Assessment report
Maintenance Reporting
- 3 ways for tenants to report maintenance: Tenant Portal, Branded QR code specific to each property, branded weblink for your website
- Agents’ maintenance reporting throughout the reporting cycle
- Issue Manager
- Forward to contractor
- Automatically recommend contractor based on trade selected and your contractor database
- Close in progress issues via the Tenant Portal or next midterm visit
- Out of hours 24/7 reporting, scheduled certification.
Property Audit Trail
- Intuitive digital templates
- Consistency in reporting no matter who conducts the property inspection
- Previous issues and answer pre-populated
- Willis tracks and logs all activity whether that be agent led or tenant driven interaction
Compliance by Region
Work more productively with our compliance by region feature, helping to economically plan your property visits more efficiently, and save fuel emissions.
Secure, Cloud-based Storage
- Paperless system with no print option
- Easy access of files using safe and secure cloud-based storage system
- Dark mode to conserve battery power
Third-party Integrations
Open API with feeds to third party integrations such as:
- SME
- Agent OS
- FixFlo
More to come.
Knowledge Centre
- Full training
- Technical support via email and telephone
- Knowledge Centre
- Regular training webinars and demos
Unlimited Users
- Unlimited users to help with your audit trail
- Individual user profiles to help personalise your reports